The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Unipro.my will also not be responsible if your shipment is lost during the return transit. Please use Courier with tracking no such as POSLAJU, Skynet etc. Once we have checked and confirm the goods/products, customer will received their refund within 7 after the confirmation.
We ensure you that our main focus will be in quality of the products. All our products are gurantee 100% genuine and covered under manufacture warranty.
Free 14 Days Return Policy
We ensure you that our main focus will be in quality of the products that is why we are offering 14 days return policy for manufacturing defect or the products is not up to standard as advertise.
Friendly Customer Service
We'll make sure customers will feel comfortable throughout their shopping. If they require our assistance during their shopping, we'll provide them the best support they can find online.
Rest asure that all products purchase form us are covered by logistic Insurance. If you didnt get your item within 14 days from the shipment date, Full refund will be given. We normally ship out the item in 48 hour (exclude Sat, Sun & public Holiday)
Please return your purchase to the following address:
Unipro.my Return Dept (Order No: XXXX) (please replace the XXXX with your order no)
No 02-28 (T2-19) 2nd floor
IT center Berjaya Time Square No 1 Jalan Imbi
55100 Kuala Lumpur
Please contact us at [email protected] if you have any questions or doubts.